PRIVACY POLICY
This Privacy Policy is effective from Jan 1, 2024.
Overview
At EGO VERSE LTD, we prioritize the privacy of our users and strive to protect it. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data remains secure. By using our services, you consent to the practices described in this policy.
Table of Contents:
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1. Information We Collect
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2. How We Use Your Information
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3. Sharing Your Information
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4. Data Security
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5. Your Rights
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6. Cookies and Tracking Technologies
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7. International Data Transfers
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8. Children's Privacy
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9. Changes to This Policy
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10. Contact Information
1. Information We Collect
We gather various types of information to improve our services and user experience:
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Personal Information: Details such as your name, email address, phone number, and payment information provided during account registration, transactions, or customer support interactions. This also includes any information you provide when you participate in surveys, contests, or promotions.
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Usage Data: Information on how you interact with our services, including game activities, device details, IP address, browser type, operating system, the pages you visit, and the time and date of your visit. This helps us understand how you use our services and improve them.
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Cookies and Tracking Technologies: Technologies used to track your behavior on our services, store preferences, and gather information about your activity. This includes cookies, beacons, tags, and scripts to collect and track information and improve and analyze our services.
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Location Data: Information about your location when you use our services, provided you allow access through your device settings. This helps us provide location-based services and improve our services.
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Third-Party Data: Information received from linked third-party services such as social media platforms and other partners. If you link your account with a third-party service, we may receive information from that service, such as your profile information, friends list, and other data you have authorized the third party to share with us.
We may also collect other types of information in the manner described in this policy or otherwise with your consent.
2. How We Use Your Information
The information we collect is utilized to:
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Deliver, operate, and maintain our services effectively. This includes providing access to our games, processing transactions, and ensuring our services are running smoothly.
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Personalize and enhance your user experience by tailoring content and recommendations to your preferences. We use your data to understand your preferences and provide a customized experience, such as suggesting games you might like.
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Communicate with you, respond to your inquiries, and send updates, including service-related notices and promotional messages. We use your contact information to keep you informed about your account, security updates, and promotional offers.
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Process transactions and send related information, such as purchase confirmations and invoices. This includes processing payments, verifying your identity, and preventing fraud.
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Monitor and ensure the security and integrity of our services, including detecting and preventing fraud, abuse, and other harmful activities. We use your data to protect our services and our users from malicious activity.
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Detect, prevent, and address technical issues and errors to improve the functionality and reliability of our services. This includes troubleshooting issues and improving our infrastructure.
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Conduct research and analysis to understand user behavior and trends, and to improve our services and develop new features. We analyze usage data to identify areas for improvement and innovation.
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Comply with legal obligations, resolve disputes, and enforce our agreements and policies. We use your data to ensure we comply with legal requirements and to protect our rights and interests.
We may also use the information we collect for other purposes that we disclose to you at the time we collect the information or with your consent.
3. Sharing Your Information
We may share your information under these circumstances:
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With Your Consent: We share your data with third parties when you give us permission. This may occur when you agree to share your information with other parties for their own marketing uses, subject to their separate privacy policies.
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Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
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Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This includes responding to lawful requests by public authorities to meet national security or law enforcement requirements.
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Protection of Rights: We may disclose your information to protect the rights, property, or safety of EGO VERSE LTD, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
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Aggregate and Anonymized Information: We may share aggregated or anonymized information, which cannot reasonably be used to identify you, with our partners or the public.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy.
4. Data Security
We employ various security measures to safeguard your information:
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Encryption: We use encryption to protect data transmitted over the internet. This helps to ensure that your personal information is kept safe from unauthorized access during transmission.
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Access Controls: We restrict access to personal information to authorized personnel who need to know that information in order to operate, develop, or improve our services. These personnel are bound by confidentiality obligations and may be subject to disciplinary action, including termination, if they fail to meet these obligations.
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Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems. These audits help us to maintain a high level of security and to continuously improve our data protection measures.
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Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information once it is no longer needed for these purposes.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Data Breach Response Plan
In the event of a data breach, we have a comprehensive response plan to mitigate the impact and protect your information:
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Immediate Action: As soon as we detect or are informed of a data breach, we will promptly assess the situation and contain the breach to prevent further unauthorized access.
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Investigation: We will conduct a thorough investigation to determine the cause and extent of the breach. This includes identifying affected systems and data.
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Notification: We will notify affected users and relevant authorities as required by law. The notification will include details of the breach, the type of data involved, and recommended actions for users to protect themselves.
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Remediation: We will take steps to remediate the breach and prevent future occurrences. This may include enhancing security measures, updating protocols, and providing additional training to employees.
We are committed to maintaining the security of your data and will take all necessary actions to protect your information.
5. Your Rights
You have the following rights regarding your personal data:
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Access: You can request access to the personal data we hold about you. We will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
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Correction: You can ask us to correct any inaccuracies or incomplete information in your personal data. We will promptly update our records and notify any third parties with whom we have shared the inaccurate or incomplete data.
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Deletion: You can request that we delete your personal data under certain circumstances, such as when it is no longer needed for the purposes for which it was collected. We will take reasonable steps to delete your data from our systems, unless we are required to retain it for legal or regulatory reasons.
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Objection: You can object to the processing of your personal data in certain situations, such as when we process your data for direct marketing purposes. We will stop processing your data for these purposes upon receiving your objection.
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Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and you can ask us to transfer your data to another data controller where technically feasible.
We will respond to your request within a reasonable timeframe, typically within 30 days, and in accordance with applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our services. Cookies are small data files stored on your device that help us understand your preferences and improve your user experience. We use the following types of cookies:
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Essential Cookies: These cookies are necessary for the proper functioning of our services. They enable you to navigate our site and use its features, such as accessing secure areas.
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Performance Cookies: These cookies collect information about how you use our services, such as which pages you visit most often. This information helps us to improve our services and provide a better user experience.
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Functionality Cookies: These cookies allow us to remember your preferences and provide enhanced functionality and personalization, such as remembering your login details and preferred language.
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Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us to measure the effectiveness of our advertising campaigns.
You can manage or disable cookies and other tracking technologies through your browser settings. Here are the steps for common browsers:
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Google Chrome: Go to Settings > Privacy and security > Cookies and other site data. Here you can block third-party cookies, clear cookies, and set preferences for individual sites.
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Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data. You can manage your cookie settings and delete cookies from this menu.
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Microsoft Edge: Go to Settings > Site permissions > Cookies and site data. Here you can manage and block cookies.
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Safari: Go to Preferences > Privacy. You can manage your cookie settings and see which websites have stored cookies on your device.
For mobile devices, refer to your device’s settings or browser settings to manage cookies. Additionally, you can install browser extensions to control cookie tracking.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside your state, province, or country. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed. These steps include:
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Implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your data during international transfers.
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Ensuring that third-party service providers who process your data on our behalf comply with data protection laws and provide adequate protections for your data.
By using our services, you consent to the transfer of your data to other countries, including those with different data protection laws than your country of residence.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
9. Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will update the "Effective Date" at the top of this policy and post the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
EGO VERSE LTD
Email: dev@egoves.com
Thank you for using our services.